Support Services
Support Center
Get help with registration, account access, profile completion, and test participation. Use the channels below for prompt troubleshooting and secure recovery.
Average response window for standard support inquiries.
Login, profile setup, testing workflow, and shortlist visibility support.
Centralized case handling through the official support inbox.
Include your registered email and a clear issue summary for faster triage.
support@aeti.comUse Forgot Password if you cannot sign in.
Complete profile setup before taking tests.
Check dashboard status for shortlist updates.
Do not share passwords or reset links.
Use strong passwords for portal access.
Report suspicious activity immediately.
Before Contacting Support
Confirm the email address on your account is entered correctly.
Capture the exact error message and the page where it occurred.
Try a browser refresh and retry once before escalating.
For login issues, check spam folder for reset and verification emails.